Successful Selling
Making Sales Staff More Productive
This programme is designed to help sales staff become more productive and to identify the customers that will provide the best return on time invested.
Specific Content
- How to identify the customer’s behavioural style
- How to use that knowledge to achieve greater sales success
- Identifying the most suitable approach to a particular customer type
- Identifying buying decisions
- Helping the salesperson anticipate objections
- Identifying the most likely decision making criteria
- Recommending the most effective closes
Objectives
The benefits of this programme are as follows:
- Increased conversion rates from prospects to clients
- Higher value return from each sale
- Increased customer satisfaction