Influencing and Persuasion

Influencing and persuading another person requires a range of different skills according to the situation and the people involved.

We often find that people have many of these skills but are not able to use them to the greatest effect.

This course is highly interactive and will help participants to develop higher levels of influence and persuasion both in and outside of the workplace.

Specific Content

This programme will cover the following aspects:

• Influencing audit
• The power of language
• What to say after ‘hello’
• Providing positive and negative feedback
• The power of language
• Developing charisma
• The effect of ego states within communication and influencing
• How to develop effective working relationships
• Adapting personality style to greater influence
• Questioning skills to build relationships
• Building rapport

Objectives

The benefits of this programme are as follows:

• Focus on influencing & persuasion skills and techniques at a personal level
• Develop a strong set of communication skills that can be used to inspire, motivate and inform
• Profile the individual’s respective influencing & persuasion skills and develop an action plan for further development
• Practise with a number of tools and concepts to increase personal power and influence
• Investigate how to apply these skills and techniques within the business