Coaching

This programme is intended for managers and is focused on enhancing knowledge skills and confidence in their development of the people that they manage. Managers can play an important role in the development of their staff through the application of a practical set of coaching skills.

Specific Content

• Levels of learning – introductory, headline, intellectual & habit
• Individuals’ learning styles
• Coaching versus training
• The relationship between knowledge, skills and attitude
• Personal skills inventory for coaching
• The coaching model
• Objective setting and standards
• Task breakdown and analysing needs
• Evaluation techniques and transfer of learning
• Exercises and projects

Objectives

The benefits of this programme are as follows:

• Cost-effective development of employees in the work place
• Less time spent on external training courses
• Further development of best practice within the business
• Improved motivation and response